Browsing by Author "Ho, Yen Wah"

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    3Rs of cataloguing: re-engineering cataloguing processes for increased efficiency
    (International Federation of Library Associations and Institutions (IFLA), 2022-11-20) Ho, Yen Wah
    Manpower constraints and increased expectations by library users for speedy delivery of information and materials are typical present-day challenges faced by any library. In view of such challenges, National Library Board, Singapore conducted business process re-engineering to re-design traditional cataloguing operations. The poster will share the workflow of the re-designed cataloguing operations (such as "fast-lane cataloguing" and "cataloguing of titles on order"), as well as the use of the Robotic Process Automation (RPA).