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dc.rights.licenseCC BY 4.0en_US
dc.contributor.authorLilley, Spencer-
dc.coverage.spatialLocation::New Zealanden_US
dc.description.abstractThis paper will focus on the place that Indigenous protocols have on the delivery of services and resources to Indigenous communities in libraries. Ethical codes and protocols act as guidelines as to how we should approach the provision of information resources and services. Ethics particularly is one of the hallmarks of professionalism, where institutions and individuals abide by moral principles that represent right from wrong. Like many other aspects of the information and heritage professions these codes, protocols, frameworks, models, principles, guidelines, etc. have been determined and written without Indigenous input. In determining a new direction for developing guidelines for services to Indigenous peoples, it is necessary to take into consideration the complexity that the diverse range of Indigenous populations presents. This includes ensuring that the customs, beliefs, and values of each community of Indigenous people are not compromised by this process. Using examples from kaupapa Māori, and tikanga Māori, the presenter will consider how the proposed IFLA guidelines and local protocols can work collaboratively to ensure that Indigenous services are delivered in professional, and culturally appropriate approaches.en_US
dc.publisherInternational Federation of Library Associations and Institutions (IFLA)en_US
dc.relation.ispartofseries88th IFLA World Library and Information Congress (WLIC), 2023 Rotterdam;-
dc.subjectSubject::Indigenous peoplesen_US
dc.subjectSubject::Library services to multicultural populationsen_US
dc.subjectSubject::Professional ethicsen_US
dc.subjectSubject::Cultural heritageen_US
dc.titleIndigenising Service standards: The role of tikanga & kaupapa Māori in the establishment of Indigenous service protocolsen_US
dc.typeEvents Materialsen_US
dc.rights.holderSpencer Lilleyen_US
dc.audienceAudience::Indigenous Matters Sectionen_US
ifla.UnitUnits::Section::Indigenous Matters Sectionen_US
Appears in Collections:World Library and Information Congress (WLIC) Materials

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