CC BY 4.0Isberg, CatharinaKarlsson, EmmaMorwing, KarinPavlov, EleonorVan, QueenieZander, Hanna2023-09-072023-09-072023-09-072023-09-07https://2023.ifla.org/https://repository.ifla.org/handle/20.500.14598/2810Libraries for all start with the staff. Everyone working in the library enables and creates conditions for the library to be welcoming, inclusive and a possibility maker – internally and externally. In Lund public libraries, our focus on LGBTQ+ is part of this work since 2017. There are three important key points to making this practice work: it is strategic and well structured, includes all staff and has the support of the management. Keywords: LGBTQ; public libraries; Human resources policies and practices; management; inclusionenhttps://creativecommons.org/licenses/by/4.0/Subject::LGBTQ library outreachSubject::LGBTQ library usersSubject::Human resourcesSubject::PoliciesSubject::ManagementSubject::InclusionArticlesCatharina IsbergEmma KarlssonKarin MorwingEleonor PavlovQueenie VanHanna Zander