Chang, NaichengHsu, Hsuanyu Sheila2025-09-242025-09-242017Barrows, H. S. (1986). A taxonomy of problem-based learning methods. Medical Education, 20, 481-486. Eyler, J., & Giles, D. E. (1999). Where’s the learning in service learning? San Francisco, CA: Jossey-Bass. Ehrlich, T. (1997). Civic learning: Democracy and education revisited. Educational Record, Summer-Fall, 57-65. Fertman, C. I., White, G. P., & White, L. J. (1996). Service Learning in the Middle School. San Francisco, CA: Jossey-Bass. Huang, Y. (2001). Service learning : Actual practice for civic education. Newsletter for Teaching the Humanities and Social Sciences, 12(3), 20-42 (in Chinese) Revans, R. W. (1982). The origin and growth of action learning. Brickley, UK: Chartwell-Bratt. Waterman, A. S. (Ed.) (1997). Service-learning: Applications from the research. Mahwah, NJ: Lawrence Erlbaum.https://repository.ifla.org/handle/20.500.14598/6559The purpose of this action-based cross-disciplinary (library information literacy and library action service App) study is to link between classroom learning and service experience by integrating the four-stage service learning process and five-step problem-based learning into curriculum design. The study adopts a hybrid of qualitative and quantitative research approach to explore the effectiveness of innovation teaching in a flipped and online learning environment. The results support the design of the course successfully by cultivating students’ information literacy skills and their competence in problem-based learning and service learning in terms of self-growing, civic spirit, high-level critical thinking skills and collaborative learning.enAttribution 4.0 Internationalhttps://creativecommons.org/licenses/by/4.0/Articlehttps://2019.ifla.org/open accessInformation literacyAction learningService learningProblem-based learningFlipped classroom