CC BY 4.0Jessica BrodeFrank2025-07-272025-07-272025-07-27https://2025.ifla.org/https://repository.ifla.org/handle/20.500.14598/4260This paper looks at crowdsourcing projects as a way to build trust and digital literacy with the public. As museums continue to rate as the most trusted sources for the public, the field of cultural heritage has been tasked to combat emerging information literacy needs in their communities. This session is ideal for those looking to get an introduction to crowdsourcing projects: the ethical considerations of these projects, the opportunities afforded, the investments needed, etc. It is also ideal for those looking to activate their collections in digital experiences online and onsite, specifically to teach digital literacy skills to the public. Keywords: crowdsourcing, alternative text, artificial intelligence, community engagementenhttps://creativecommons.org/licenses/by/4.0/Artificial intelligenceCommunityDigital literacyArticleJessica BrodeFrank