Browsing by Author "van Otegem, Matthijs"

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    Continuous Improvement in Research Libraries by Using Lean Six Sigma
    (International Federation of Library Associations and Institutions (IFLA), 2023-09-07) van Otegem, Matthijs
    A presentation at the "Demystifying Statistics and Evaluation in Libraries" Satellite Meeting, organised by the Statistics and Evaluation Section and held at the University of Utrecht in Utrecht, The Netherlands from 17–18 August 2023.