Digital transformation in City of Johannesburg Libraries post pandemic: redesigning and repurposing the use of library spaces through hybrid library services

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dc.audienceAudience::Library Buildings and Equipment Sectionen_US
dc.audienceAudience::Information Technology Sectionen_US
dc.contributor.authorMpendulo, Nobuntu
dc.coverage.spatialLocation::South Africaen_US
dc.date.accessioned2023-07-31T10:58:35Z
dc.date.available2023-07-31
dc.date.available2023-07-31T10:58:35Z
dc.date.issued2023-07-31
dc.description.abstractDigital transformation of City of Johannesburg Library and Information Services (COJ LIS) in South Africa began more than 7 years ago with the introduction of the eLearning Services division that focused on implementing technology-based programs in libraries and offering services such as access to Free WIFI, Digital literacy programs, access to ICTs (laptops, tablets, e-resources, etc), and the introduction of three new libraries built to focus on effective use of spaces for digital literacy programs, community activities and access to different technologies. These libraries were designed to embrace the fourth industrial revolution and the digital economy demands such as eLearning, understanding emerging technologies, and connecting communities with the global village. The Covid19 pandemic disrupted the digital transformation journey in COJ libraries and presented challenges. This forced COJ libraries to explore the options offered by technology for reading development, lifelong learning, and community development. Africa as a continent has different challenges concerning embracing and learning about new technologies compared to other continents. Libraries in Johannesburg have positioned themselves as community-centered spaces with the intention of not only transforming library buildings and services but also transforming the lives of the Johannesburg. This paper will detail the journey of transforming COJ libraries through the introduction of hybrid library services and modernized buildings. The discussion will focus on four areas, namely: • The use of the newly designed libraries -for digital literacy and the introduction of new technologies to communities • The concept of resource sharing • The introduction of a unique library services website www.cojelearning.org.za where high school learners are encouraged to use mobile devices and digital reading • The introduction of a new integrated library and learning management system. Keywords: Digital Transformation, digital literacy, hybrid services, eLearning/ Online learning, redesigning librariesen_US
dc.identifier.urihttps://2023.ifla.org/
dc.identifier.urihttps://repository.ifla.org/handle/20.500.14598/2691
dc.language.isoenen_US
dc.publisherInternational Federation of Library Associations and Institutions (IFLA)en_US
dc.relation.ispartofseries88th IFLA World Library and Information Congress (WLIC), 2023 Rotterdam;
dc.rights.holderNobuntu Mpenduloen_US
dc.rights.licenseCC BY 4.0en_US
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/en_US
dc.subjectSubject::Digital literacyen_US
dc.subjectSubject::Digital strategiesen_US
dc.subjectSubject::Developmenten_US
dc.subjectSubject::Hybrid libraryen_US
dc.subjectSubject::E-learningen_US
dc.subjectSubject::User centered designen_US
dc.titleDigital transformation in City of Johannesburg Libraries post pandemic: redesigning and repurposing the use of library spaces through hybrid library servicesen_US
dc.typeEvents Materialsen_US
ifla.UnitUnits::Section::Library Buildings and Equipment Sectionen_US
ifla.UnitUnits::Section::Information Technology Sectionen_US
ifla.oPubId0en_US

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Paper: Digital transformation in City of Johannesburg Libraries post pandemic: redesigning and repurposing the use of library spaces through hybrid library services
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