Free, online and in your public library: delivering legal information to the community

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dc.audienceAudience::Audience::Law Libraries Section
dc.audienceAudience::Audience::Public Libraries Section
dc.audienceAudience::Audience::Government Information and Official Publications Section
dc.conference.sessionTypeLaw Libraries with Public Libraries and Government Information and Official Publications
dc.conference.venueGreater Columbus Convention Center (GCCC)
dc.contributor.authorScarf, Philippa
dc.contributor.otherRichards, Jan
dc.date.accessioned2025-09-24T08:36:29Z
dc.date.available2025-09-24T08:36:29Z
dc.date.issued2016
dc.description.abstractPublic libraries in NSW, Australia have been successfully delivering legal information services to their communities for over 25 years, in partnership with the Legal Information Access Centre (LIAC) in the State Library of NSW in Sydney. This unique service aims to empower individuals and communities to understand their legal rights and make informed decisions. This paper outlines the development and key elements of the LIAC service including a central coordinating body, standard collections of high quality plain language legal information in public libraries, training, and evaluation and feedback. The challenges faced in providing legal information to the community are discussed. Over the years the LIAC service has evolved to also provide access to legal information online but the elements that have sustained the service including the LIAC vision and values, the five-step legal information framework, and the tiered service structure have remained constant.en
dc.identifier.citationFind Legal Answers website: http://www.legalanswers.sl.nsw.gov.au/ Public Library Services, State Library of NSW: http://www.sl.nsw.gov.au/public-library-services
dc.identifier.relatedurlhttp://2016.ifla.org/
dc.identifier.urihttps://repository.ifla.org/handle/20.500.14598/5757
dc.language.isoen
dc.rightsAttribution 4.0 International
dc.rights.accessRightsopen access
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/
dc.subject.keywordPublic libraries
dc.subject.keywordlegal information
dc.subject.keywordState Library of New South Wales
dc.subject.keywordaccess to justice
dc.titleFree, online and in your public library: delivering legal information to the communityen
dc.typeArticle
ifla.UnitSection:Law Libraries Section
ifla.UnitSection::Public Libraries Section
ifla.UnitSection::Government Information and Official Publications Section
ifla.oPubIdhttps://library.ifla.org/id/eprint/1373/

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