Measurement of Academic Library Outcomes towards Achieving Institutional Outcomes of State Universities and Colleges (SUCs) in the Philippines

Abstract

The academic libraries, as an integral part of the system should therefore define what outcomes SUCs in the Philippines should set as part of their performance measurements. Such outcomes are possibly derived from the activities that are likely to result in achieving the desired consequences of such interactions with the library. Thus, this study aimed to define the desired outcomes of both library users and librarians, determine the activities to be implemented by librarians that will result in achieving their desired outcomes, analyse the extent to which the desired outcomes of libraries can contribute in achieving their institutional outcomes, analyse the significant difference between the assessments of users and librarians with respect to library activities, and identify performance indicators appropriate for the development of the proposed outcomes-based library standard for SUCs. Findings revealed that most of the desired outcomes of the users include positive effects on the use of facilities and services; almost all librarians seek for sustainable financing initiative from SUC administration. The desired outcomes of respondents contribute in achieving the institutional outcomes with respect to governance and management, quality of teaching and learning, quality of professional exposure, research and creative works, and support for students. Consequently, the study concludes that physical facilities and services of the library have positive effects on student learning and head librarians are certain that all their planned activities contribute in achieving their desired outcomes and are aligned towards achieving almost all aspects of the institutional outcomes of SUCs.