With open arms – The library service run by the Bücherhallen Hamburg for refugees

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Refugees – an issue which has been posing an immense challenge for politics and society in Europe and Germany, at least since last year. Refugees – also a major and important issue for libraries in Germany and Europe, as this article will show The aim is to demonstrate how the Bücherhallen Hamburg, as a large municipal library system, are reacting to the situation, what has proven its worth, what hasn’t, and ultimately how an unforeseeable challenge can hopefully end in lots of winners.

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I) Source: https://commons.wikimedia.org/wiki/File:Refugee_crisis_in_Europe_Q1-Q4_2015.svg#/media/File:Refugee_crisis_in_Europe_Q1-Q4_2015.svg [Accessed: 12/6/2016]. II) 30 percent of people in Germany use libraries. This ranks libraries among the most popular public cultural services. Libraries are in fact the most-used cultural establishment among people from migrant backgrounds, especially children and adolescents. http://www.interkulturpro.de/ik_pdf/ik_tpd6.pdf [Accessed: 11/2/2016]. III) http://www.hamburg.de/basfi/ [Accessed: 15/6/2016]. IV) http://www.hamburg.de/forum-fluechtlingshilfe/5017060/dialogforum-news/[Accessed: 12/6/2016]. V) https://www.buecherhallen.de/ehrenamt-dialog-in-deutsch [Accessed: 12/2/2016]. VI) https://www.youtube.com/watch?v=J-nQLuVB1i8&list=PLbaeLv9rKmWGWEeVYyrfg4vZt_VplTDAq [Accessed: 14/2/2016]. VII) http://www.foerdernundwohnen.de/ [Accessed: 15/6/2016]. VIII) http://www.buecherhallen.de/blog-spendenaktion-fluechtlinge [Accessed: 15/6/2016]. IX) https://www.bundesfreiwilligendienst.de/fileadmin/de.bundesfreiwilligendienst/content.de/Service/Downloads/Downloads2/Merkblatt_SK.pdf [Accessed: 14/6/2016]. X) cf. https://www.destatis.de/DE/ZahlenFakten/GesellschaftStaat/Bevoelkerung/MigrationIntegration/Migrationshintergrund/Migrationshintergrund.html [Accessed: 15/6/2016] and http://mediendienst-integration.de/artikel/kermani-rede-jeder-zweite-hat-migrationshintergrund.html [Accessed: 15/6/2016].