The NLB Cloud Service Implementations - Balancing Security, Agility and Efficiency

dc.audienceAudience::Information Technology Section
dc.conference.date16-22 August 2014
dc.conference.placeLyon, France
dc.conference.sessionTypeInformation Technology
dc.conference.titleIFLA WLIC 2014
dc.conference.venueLyon Convention Centre
dc.contributor.authorLee, Kee Siang
dc.contributor.authorNarayanan, Ramachandran
dc.contributor.authorKia, Siang Hock
dc.date.accessioned2025-09-24T08:22:41Z
dc.date.available2025-09-24T08:22:41Z
dc.date.issued2014
dc.description.abstractThe National Library Board (NLB) of Singapore is an ardent user of infocomm technologies (IT). It leverages on established technologies to deliver innovative services to its patrons. A robust, agile and cost-effective IT infrastructure provides a strong foundation needed to enable the highly reliable and available 24x7 services library users are accustomed to, and get to expect from NLB. Cloud computing is a critical part of the NLB IT infrastructure. To meet the tight security requirements required as a government agency, NLB invested significantly in the setting up of a private cloud. It is an early adopter of virtualisation, and achieved significant cost-savings and at the same time speed up the provisioning of new servers. Within the safety and confines of the private cloud, NLB was able to explore and implement innovative initiatives such as unified communications for staff and patrons, a comprehensive service enablement architecture used by many NLB services (e.g., Singapore Memory Portal, Infopedia and Archives Online). An analytics-as-a-service platform for text analytics to associate related digital resources has been implemented. NLB’s implementation of cloud computing services goes beyond the private cloud. The public cloud is used for the crawling and indexing needs of the Web Archives Singapore project. A hybrid approach is used for the handling of enquiries across NLB via all channels. A software-as-a-service on the public cloud is used to handle the non-sensitive data and workflow and tracking of the enquiries, while the sensitive data are kept in the NLB private cloud.en
dc.identifier.citationKIA, Siang Hock and WANG, Zhi Liang (2013) Content-as-a-service platform with the alfresco open-source enterprise content management system. Paper presented at: IFLA WLIC 2013 — Singapore — "Future Libraries: Infinite Possibilities" in Session 108 - Information Technology. http://library.ifla.org/id/eprint/80 Sharmini Chellapandi, Chow Wun Han, Tay Chiew Boon, (2010) "The National Library of Singapore experience: harnessing technology to deliver content and broaden access", Interlending & Document Supply, Vol. 38 Iss: 1, pp. 40 – 48. http://dx.doi.org/10.1108/02641611011025361 LIM, Chee Kiam and CHINNASAMY, Balakumar (2013) Connecting library content using data mining and text analytics on structured and unstructured data. Paper presented at: IFLA WLIC 2013 — Singapore — "Future Libraries: Infinite Possibilities" in Session 152 - Reference and Information Services. http://library.ifla.org/id/eprint/131
dc.identifier.relatedurlhttp://conference.ifla.org/ifla80/
dc.identifier.urihttps://repository.ifla.org/handle/20.500.14598/5643
dc.language.isoen
dc.rightsAttribution 3.0 Unported
dc.rights.accessRightsopen access
dc.rights.urihttps://creativecommons.org/licenses/by/3.0/
dc.subject.keywordCloud Services
dc.subject.keywordPublic Cloud
dc.subject.keywordHybrid Cloud
dc.subject.keywordPrivate Cloud
dc.subject.keywordNational Library Board (NLB) of Singapore
dc.titleThe NLB Cloud Service Implementations - Balancing Security, Agility and Efficiencyen
dc.typeArticle
ifla.UnitSection:Information Technology Section
ifla.oPubIdhttps://library.ifla.org/id/eprint/971/

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