Librarians Under Crisis Call: Supporting Mental Health Challenges Through Policy, Social Media and Resource

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dc.audienceAudience::Public Libraries Section
dc.audienceAudience::Equitable and Accessible Library Services Section
dc.conference.sessionTypeLibrary Service for People with Special Needs with Public Libraries
dc.conference.venueCape Town International Convention Centre
dc.congressWLICIFLA WLIC 2015 - Cape Town, South Africa
dc.contributor.authorPun, Raymond
dc.date.accessioned2025-09-24T08:22:37Z
dc.date.available2025-09-24T08:22:37Z
dc.date.issued2015
dc.description.abstractThis paper explores a former public librarian’s experience in serving people with mental difficulties and challenges. The paper will share several real life examples and describe how the librarian dealt with each case: from patrons with suicidal tendencies to stalking behaviors. Through new library policies, social media networks and resource promotions, the paper presents how librarians can better serve their communities with similar challenges.en
dc.identifier.relatedurlhttp://conference.ifla.org/ifla81
dc.identifier.urihttps://repository.ifla.org/handle/20.500.14598/5612
dc.language.isoeng
dc.rightsAttribution 3.0 Unported
dc.rights.accessRightsopen access
dc.rights.urihttps://creativecommons.org/licenses/by/3.0/
dc.subject.keywordsocial medial
dc.subject.keywordpublic librarianship
dc.subject.keywordhealth
dc.subject.keywordpublic services
dc.subject.keywordand virtual reference
dc.titleLibrarians Under Crisis Call: Supporting Mental Health Challenges Through Policy, Social Media and Resourceen
dc.typeArticle
ifla.UnitSection:Public Libraries Section
ifla.UnitSection::Equitable and Accessible Library Services Section
ifla.oPubIdhttps://library.ifla.org/id/eprint/1259/

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