A brand new type of “digital dis-order” in an urban cooperative service model

Abstract

CSBNO (Consorzio-Sistema Bibliotecario Nordovest, i.e. “Northern-Western Milan Library Consortium”) is the biggest Italian Consortium and the largest organization born and developed in an urban metropolitan environment. Today the Consortium plays the role of a “Cultural Hub” for up a million citizens and also for many economical subjects, offering them several types of services of all kinds, not only in traditional areas. To best communicate to large and differentiated audiences CSBNO intends to use the Machine Learning Technology, the same born and grown up to be pervasive in digital economical environment and now universally used in the Internet related services, but in a peculiar and original way. The concept is to merge the traditional Library Science Classification tools with the new Machine Learning Technology to obtain a new powerful tool, more precise and more intelligent than the ones used in the common e-commerce platforms, because of its high level starting knowledge base, composed by DDC classes, structured Subject Headings, Standard Thesauri etc. all linked together. The goals are to achieve a new paradigms for communication to audiences, a new digital way for Library traditional services and even a new form to obtain sustainability.