After the Desk: Reference Service in a Changing Information Landscape
| dc.audience | Audience::Reference and Information Services Section | |
| dc.conference.date | 16-22 August 2014 | |
| dc.conference.place | Lyon, France | |
| dc.conference.sessionType | Reference and Information Services | |
| dc.conference.title | IFLA WLIC 2014 | |
| dc.conference.venue | Lyon Convention Centre | |
| dc.contributor.author | Paterson, Amy | |
| dc.date.accessioned | 2025-09-24T08:10:54Z | |
| dc.date.available | 2025-09-24T08:10:54Z | |
| dc.date.issued | 2014 | |
| dc.description.abstract | We as librarians seem to know (and fear) that the Reference Desk is in decline, but as a profession, we are less certain or united about what should replace it. This paper proposes that the librarians themselves must be promoted as the primary access point for Information Services. Though line-ups at The Desk are ever-shortening, the less-cited statistic is that individual consultation and group instruction requests are increasing. Information literacy plays a key role in the new model of reference, but in a librarian-centric model, any public service plays a role in reference and research. Outreach, flexibility, and connectivity are key components of the new model. | en |
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| dc.identifier.relatedurl | http://conference.ifla.org/ifla80/ | |
| dc.identifier.uri | https://repository.ifla.org/handle/20.500.14598/5367 | |
| dc.language.iso | eng | |
| dc.rights | Attribution 3.0 Unported | |
| dc.rights.accessRights | open access | |
| dc.rights.uri | https://creativecommons.org/licenses/by/3.0/ | |
| dc.subject.keyword | reference | |
| dc.subject.keyword | information literacy | |
| dc.title | After the Desk: Reference Service in a Changing Information Landscape | en |
| dc.type | Article | |
| ifla.Unit | Section:Reference and Information Services Section | |
| ifla.oPubId | https://library.ifla.org/id/eprint/944/ |
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