Knowledge sharing in libraries: a case study of knowledge sharing strategies in Indonesian university libraries

Abstract

Knowledge sharing is believed by many organizations as a panacea for knowledge creation, and an important activity to boost innovation, improve productivity, and increase understanding among knowledge workers. Knowledge sharing has become a crucial activity in knowledge management, and it is adopted by many organizations especially in the develop countries. In Indonesia, they are not many organization that implement knowledge management, however knowledge sharing is quite popular and starting to be used by organization including library. There are not many libraries in Indonesia that implement knowledge management initiative formally, however, some libraries conducting knowledge sharing regularly and that has become a formal program in the library. Many libraries have knowledge sharing initiative for many purposes, and they have different strategies when conducting knowledge sharing. This paper is investigating the knowledge sharing strategies, the technology that they use, and the knowledge sharing purposes and benefits, as well as the knowledge sharing obstacles in university libraries in Indonesia. There are 5 university libraries that implement knowledge sharing. The purposes of this paper are, (1) to describes the knowledge sharing strategies in those libraries; (2) to describes the technology and facility that support knowledge sharing in those libraries; (3) to explain the purposes and benefits of knowledge sharing for the librarians and the libraries; (4) to explain the obstacles...