E-government Service on Law & Legal Libraries : Case Study In Indonesia Government Agencies

Abstract

Democratization in Indonesia has new consequences one of it is an information blast especially in law and legal document in government agency and change the service of law and legal libraries. Since the development of information technology the law and legal libraries in government agencies has developing e-government services in law and legal documents. Most of the e-government service is using repository institutions their main service. This paper was meant to evaluate e-government service in law and regulation document in Indonesian government agencies, is it efficient enough to serve users?. Methodology on this paper was using survey in 34 government agencies with good ranks from ministry of information and communication assessment as a sample. Questionnaire was use to evaluate e-government service in law and legal and repository components. Those components are human computer interface component, interoperability component, repositories management component. The paper shown, there are some aspect of the human computer interface component has not applied international standard such as only 4% of the sample provide controlled vocabulary on law and legal subject, on human computer interface, same as in the interoperability component most of the metadata is not applied standard metadata, only 10% using metadata standards and there are also inefficiency due to unorganized repository management. In the end of the paper, the e-government service on law and legal documents in Indonesia is not efficient and effective enough to serve people due to some institutional repositories component that has not standardized and in the future Indonesian government need to redesign the e-government on Law and legal document services.