5 Best Practices for Chat Reference

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5-best-practices-for-chat-reference-en.pdf (822.51 KB)

Date

2022-03

Authors

IFLA Reference and Information Services Section Standing Committee

Journal Title

Journal ISSN

Volume Title

Publisher

International Federation of Library Associations and Institutions (IFLA)

Abstract

Tips and best practices for chat reference services.

Description

Keywords

Subject::Reference services, Subject::Digital reference, Subject::Best practices

Citation

URI

https://repository.ifla.org/handle/20.500.14598/1913

Collections

Committee Publications