Use the opportunities of the digital world – transformed library services, resource reallocation and developed work structure

Abstract

With globalization, urbanization and digitalization being key factors in the changes around us, this paper focuses on digitalization and its significant effects on the library services. Helsingborg public library continuously strives to get more people digitally included by providing access to digital information and technology with the added service of supervision and training by the library staff if needed. On a strategical level libraries need cooperation with other departments to increase the digital skills of citizens, reduce the digital divide and develop access to the digital arena. With regard to this ambition, a Digidel Center was opened at the Helsingborg City Library in February this year in collaboration with the city's digitalization department. In addition to the Center, we will also intensify the library's work with Digidel in Helsingborg's various districts during 2018. By meeting demands in a number of different projects and ways, we continue to develop our work to ensure a good library service for both today's and tomorrow's residents.