Discovering our Users: A Multi-Campus Usability Study of Primo
| dc.audience | Audience::Information Technology Section | |
| dc.audience | Audience::Reference and Information Services Section | |
| dc.conference.date | 16 – 17 August 2017 | |
| dc.conference.place | Warsaw (Poland) | |
| dc.conference.sessionType | Satellite Meeting: Reference and Information Services and Information Technology Sections | |
| dc.conference.venue | University Library, Warsaw | |
| dc.contributor.author | DeMars, J. Michael | |
| dc.date.accessioned | 2025-09-24T08:48:12Z | |
| dc.date.available | 2025-09-24T08:48:12Z | |
| dc.date.issued | 2017 | |
| dc.description.abstract | The 23 California State University libraries recently migrated to Ex Libris’ discovery system, Primo. A system-wide Discovery Working Group created a Usability Task Force, composed of librarians from four California State University libraries, and charged them with conducting usability testing and reporting their findings back to the consortium. The findings from the user testing were used to create a set of recommendations and best practices that system administrators could employ to customize their Primo interface. Additionally, the Chancellor’s Office used the data from the user testing to inform the creation of a central package of CSS, JavaScript and image files, which was made available to the 23 campuses. A second round of testing was conducted after the application of the central package and configuration changes. The application of these changes facilitated the discovery of resources across the library’s collection. | en |
| dc.identifier.citation | Billings, V. (2014). “Unified Library Management System: One platform, 23 campuses.” Retrieved from http://libraries.calstate.edu/ulms-2/. Brett, Kelsey, Lierman, Ashley, & Turner, Cherie. “Lessons Learned: A Primo Usability Study.” Information Technology and Libraries 35 no. 1 (2016): 7-25. Central Package & Recommended Configurations. (2017). Retrieved June 1, 2017 from the CSU ULMS Discovery Wiki: https://calstate.atlassian.net/wiki/pages/viewpage.action?pageId=79903030 Condit Fagan, J., Mandernach, M., Nelson, C. S., Paulo, J. R., & Saunders, G. “Usability Test Results for a Discovery Tool in an Academic Library.” Information Technology & Libraries 31 no. 1 (2012): 83-112. Dulaney, J. “CSU to Turn 23 Campus Libraries into One Giant, Cloud-based Network.” Pasadena Star News (2015). Retrieved on 5/15/2017 from http://www.pasadenastarnews.com/social-affairs/20150210/csu-to-turn-23-campus-libraries-into-one-giant-cloud-based-network. Kelley, M. “Coming into focus: Web-scale discovery services face growing need for best practices.” Library Journal 137 no. 17 (2012): 34. Nichols, A., Billey, A., Spitzform, P., Stokes, A., & Tran, C. “Kicking the Tires: A Usability Study of the Primo Discovery Tool.” Journal of Web Librarianship 8, no. 2 (2014): 172-195. New Primo UI Cookbook (2017). Retrieved on 6/1/2017 from https://docs.google.com/document/d/1z1D5II6rhRd2Q01Uqpb_1v6OEFv_OksujEZ-htNJ0rw/edit?usp=sharing Walker, D. (2017). Central Package & Recommended Configurations. Retrieved on 6/1/2017 from https://calstate.atlassian.net/wiki/pages/viewpage.action?pageId=79903030 | |
| dc.identifier.relatedurl | http://libapps.libraries.uc.edu/sites/ifla-riss-its-satelite/ | |
| dc.identifier.uri | https://repository.ifla.org/handle/20.500.14598/6127 | |
| dc.language.iso | eng | |
| dc.rights | Attribution 4.0 International | |
| dc.rights.accessRights | open access | |
| dc.rights.uri | https://creativecommons.org/licenses/by/4.0/ | |
| dc.subject.keyword | Discovery system | |
| dc.subject.keyword | Primo | |
| dc.subject.keyword | usability testing | |
| dc.subject.keyword | user experience | |
| dc.title | Discovering our Users: A Multi-Campus Usability Study of Primo | en |
| dc.type | Article | |
| ifla.Unit | Section:Information Technology Section | |
| ifla.Unit | Section::Reference and Information Services Section | |
| ifla.oPubId | https://library.ifla.org/id/eprint/1810/ |
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