Browsing by Author "Visas, Krista"
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Item Evaluation of satisfaction: Why and how?(International Federation of Library Associations and Institutions (IFLA), 2024-05-27) Visas, KristaPresentation by Krista Visas [Pärnu Central Library, Estonia] at the IFLA Management and Marketing Section Midterm meeting in Lima, Peru on 6 March 2024.