Evaluation of satisfaction: Why and how?

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ENG Krista Visas.pdf (1.83 MB)

Date

2024-05-27

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International Federation of Library Associations and Institutions (IFLA)

Abstract

Presentation by Krista Visas [Pärnu Central Library, Estonia] at the IFLA Management and Marketing Section Midterm meeting in Lima, Peru on 6 March 2024.

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Keywords

Subject::Library marketing, Subject::Management and marketing, Subject::Professional Units, Subject::Management

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https://repository.ifla.org/handle/20.500.14598/3348

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