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Title: Engaging Ourselves in Library Work: A Narrative Inquiry on Employee Engagement and Performance of LGBTQ+ Library Employees
Authors: Samson, Kelvin
Ramos-Eclevia, Marian
Keywords: Subject::Librarians
Subject::Performance evaluation
Subject::Gender equality
Issue Date: 7-Sep-2023
Publisher: International Federation of Library Associations and Institutions (IFLA)
Series/Report no.: 88th IFLA World Library and Information Congress (WLIC), 2023 Rotterdam;Satellite Meeting: ‘The Library is open’: creating safe working environments for LGBTQ+ library employees and marketing supportive LGBTQ+ services
Abstract: This study aims to investigate the professional experiences of LGBTQ+ library employees, focusing on their work engagement and performance. It further examines how job resources, leadership, inclusion, management support, work-life balance, coworker support, recognition, and reward affect the work engagement, disengagement, and performance of LGBTQ+ library employees. The qualitative study employs a narrative approach to data collection and analysis, using in-depth interviews to elicit rich, detailed narratives of LGBTQ+ library employees' experiences. The findings of this study can benefit libraries by enhancing the engagement and performance of their LGBTQ+ employees, thereby adding to their success, productivity, and growth as an institution. This study has a managerial implication for creating a supportive and inclusive work environment that fosters engagement and performance among LGBTQ+ library employees. Keywords: LGBTQ+ people, employee performance, employee engagement, librarians
Appears in Collections:World Library and Information Congress (WLIC) Materials

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