Knowledge Management Practices in Higher Education Institutions: a Systematic Literature Review
Loading...
Date
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
Across the globe, the role of Higher Educational institutions (HEIs) as knowledge providers has been scrutinized and challenged by the various stakeholders. Therefore, HEIs, especially in developing countries are putting efforts to manage their knowledge based strategic assets. To answer this challenge, knowledge management (KM) tools and techniques have been proposed to make use of HEIs knowledge assets in accordance with the demands of the time. The study reported in this paper intended to explore
the research on KM in HEIs of South Asian countries and propose a conceptual framework. A systematic literature review (SLR) has been conducted to identify, select and retrieve relevant scholarly literature from well-established academic databases by following a precise protocol and a systematic data extraction strategy. The findings of the study shown that limited research on KM in the HEIs’ context has been conducted in both theoretical aspects and empirical implementations. The findings also disclosed different factors that affect the main agents of KM in the context of their professional practices as faculty, administrative staff, librarians and information professionals in HEIs. As the result of the analysis of the literature review findings a conceptual framework is proposed in this paper which is expected to provide a good foundation for future research as well as pave the way towards more successful KM implementations in HEIs.
Description
Keywords
Citation
Abass, F., Hayat, M., Shahzad, A., & Riaz, A. (2011). Analysis of knowledge management in the public sector of Pakistan. European Journal of Social Sciences, 19(4), 471-478.
Adhikar, D. R. (2010). Knowledge management in academic institutions. International Journal of Educational Management, 24(2), 94-104.
Agarwal, P. D., Kiran, R., & Verma, A. K. (2012). Knowledge sharing for stimulating learning environment in institutions of higher technical education. African Journal of Business Management, 6(16), 5533-5542.
Ali, P. N., & Khan, D. (2015). Perception of Knowledge Management among LIS Professionals: a survey of Central Universities in North India. Library Philosophy and Practice, 1-15
Ashok, J. (2004).Knowledge Management, an integrated approach”. Peearson Education Limited, 12.
Asrar-ul-Haq, M., & Anwar, S. (2016). A systematic review of knowledge management and knowledge sharing: Trends, issues, and challenges. [Review]. Cogent Business & Management, 3, 1-17. doi: 10.1080/23311975.2015.1127744
Aswath, L., & Gupta, S. (2009). Knowledge management tools and academic library services. Paper presented at the Internafional Conference on Academic Libraries–vision and roles of the future academic libraries, 187-192
Bakshi, R. (2013). Sharing and connecting knowledge in indian educational institutions through knowledge management. International journal of behavioral social and movement sciences, 3(1), 252-260.
Bhusry, M., & Ranjan, J. (2011a). Implementing knowledge management in higher educational institutions in India: a conceptual framework. International Journal of Computer Applications, 29(1), 34-46.
Bhusry, M., & Ranjan, J. (2011b). Knowledge collaboration in higher educational institutions in india: Charting a knowledge management solution. International Journal of Computer Science, 8(5), 332-341
Chugh, R. (2013). Workplace Dimensions: Tacit Knowledge Sharing in Universities. 1(1), 24-28.
Chugh, R., Wibowo, S., & Grandhi, S. (2015). Mandating the Transfer of Tacit Knowledge in Australian Universities. Journal of Organizational Knowledge Management, 2015, 1-10.
Coukos-Semmel, E. (2003). Knowledge Management in Research Universities: The Processes and Strategies.
Doctor, G., & Ramachandran, S. (2007). Enabling knowledge sharing with an institutional repository. Paper presented at the Advanced Learning Technologies, 2007. ICALT 2007. Seventh IEEE International Conference.
Gaikwad, A. V., Deshmukh, A. B., & Chavan, S. M. (2011). knowledge management and the national knowledge commission: an indian libraries perspectives. Golden Research Thoughts, 1(6), 1-4.
Gautam, D. K. (2012). Knowledge management initiatives by faculties of Tribhuvan University of Nepal. International Journal of Business Performance Management, 13(2), 158-167.
Hawkins, B. (2000). Libraries, Knowledge Management, and Higher Education in an Electronic Environment.
Hoq, K. M. G., & Akter, R. (2012). Knowledge management in universities: Role of knowledge workers. Bangladesh Journal of Library and Information Science, 2(1), 92-102.
Iqbal, S. (2015). Employees perception of human resource management practices and knowledge sharing behaviour. PhD, Massey University, NewZealand.
Islam, M., Siddike, M. K., Nowrin, S., & Naznin, S. (2015). Usage and applications of knowledge management for improving library and information services in Bangladesh. Journal of Information & Knowledge Management, 14(03), 1-10.
Islam, M. A., Agarwal, N. K., & Ikeda, M. (2014). Knowledge sharing amongst information professionals in Bangladesh: A quantitative analysis. BOBCATSSS 2014 Proceedings, 1(1), 224-231.
Islam, M. A., Ikeda, M., & Islam, M. M. (2013). Knowledge sharing behaviour influences: A study of Information Science and Library Management faculties in Bangladesh. IFLA journal, 39(3), 221-234.
Islam, M. S., & Khan, R. H. (2014). Exploring the Factors Affecting Knowledge Sharing Practices in Dhaka University Library.
Jesson, J., Matheson, L., & Lacey, F. M. (2011). Doing your literature review: Traditional and systematic techniques: Sage.
Khan, M. K., Danish, R. Q., Munir, Y., Hafeez, S., Alam, N., & Fatima, A. (2013). Association of Stress, Knowledge Management, and Change with Organizational Effectiveness in Education Sector of Pakistan. South Asian Studies, 28(2), 295-306.
Khan, R. H. (2014). Building a model plan for knowledge sharing among the library and information science professionals in the selected public and private university libraries of Bangladesh: A Study. University of Dhaka (Bangladesh).
King, W. R. (2009). Knowledge management and organizational learning: Springer.
Koudouovoh, M. D. (2014). An Empirical Investigation of the Role of Different Types of Tacit Knowledge on Organizational Effectiveness in Various Professions in the United States. jones international university.
Kumar, D. R. (2015). knowledge management in higher educational institutions in india: a conceptual framework. international journal of business management and scientific research 9, 7-12.
Laal, M. (2011). Knowledge management in higher education. Procedia Computer Science, 3, 544-549.
Lodhi, S. A., & Ahmad, M. (2010). Dynamics of voluntary knowledge sharing in organizations. Pakistan Journal of Commerce and Social Science, 4(2), 120-131.
Madan, P., & Khanka, S. (2010). Contribution of knowledge management practices in creating sustainable competitive advantage for business schools in India. Journal of Information & Knowledge Management, 9(04), 387-397.
Mamta, B., & Jayanthi, R. (2012). Information Technology Based Knowledge Management Intervention in Engineering Institutions. International Journal of Engineering Research and Development, 3(8), 44-51.
Mikulecký, P., & Lodhi, M. S. (2009). Knowledge management at educational institutions: case of Pakistan 198-203.
Mohajan, H. K. (2016). Sharing of Tacit Knowledge in Organizations: A Review. American Journal of Computer Science and Engineering, 3(4), 6-19.
Mostofa, S. (2012). Knowledge management and the role of librarians and libraries in the digital age in the perspective of bangladesh. Indian Journal of Innovations and Development, 1(10), 433.
Mostofa, S., & Mezbah-ul-Islam, M. (2015). Challenges and Opportunities of Knowledge Management in University Library: A Case Study of Dhaka University Library in Bangladesh. Journal of Information Science Theory and Practice, 3(4), 49-61.
Munir, Y., Saif Ur, R., & Nazir, T. (2013). Mediating effect of knowledge sharing between knowledge capabilities and organizational effectiveness of higher education institutes of pakistan. [Article]. Middle East Journal of Scientific Research, 18(6), 810-814. doi: 10.5829/idosi.mejsr.2013.18.6.11764
Namdev Dhamdhere, S. (2015). Importance of Knowledge Management in the Higher Educational Institutes. Turkish Online Journal of Distance Education, 16(1), 162-183.
Nazim, M., & Mukherje, B. (2011). Implementing knowledge management in Indian academic libraries. Journal of Knowledge Management Practice, 12(3).
Nazim, M., & Mukherjee, B. (2013a). Knowledge management competencies required among library and information science professionals: an Indian perspective. Library Review, 62(6/7), 375-387.
Nazim, M., & Mukherjee, B. (2013b). Librarians' perceptions of knowledge management in developing countries: A case with Indian academic libraries. The International Information & Library Review, 45(1), 63-76.
Nunes, M., Annansingh, F., Eaglestone, B., & Wakefield, R. (2006). Knowledge management issues in knowledge-intensive SMEs. Journal of Documentation, 62(1), 101-119.
Nunes, M., McPherson, M., Annansingh, F., Bashir, I., & Patterson, D. (2009). The use of e-learning in the workplace: a systematic literature review. Impact: Journal of Applied Research in Workplace E-learning, 1(1), 97-112.
Nonaka, I., Byosiere, P., Borucki, C. C., & Konno, N. (1994). Organizational knowledge creation theory: a first comprehensive test. International Business Review, 3(4), 337-351
Omotayo, F. O. (2015). Knowledge Management as an important tool in Organisational Management: A Review of Literature. Library Philosophy & Practice.
Petrides, L. A., & Nodine, T. R. (2003). Knowledge Management in Education: Defining the Landscape.
Poonkothai, R. (2016). Knowledge Management as an important tool in Library Management. International Journal of Information Technology and Library Science., 5(1), 9-14.
Pudashine, K., & Rana, V. K. (2011). Design and implementation of sustainable educational network using knowledge management in Nepal. Paper presented at the Internet (AH-ICI), 2011 Second Asian Himalayas International Conference.
Rah, J. A., Gul, S., & Ashraf Wani, Z. (2010). University libraries: step towards a web based knowledge management system. Vine, 40(1), 24-38.
Rahmatullah Shah, S., & Mahmood, K. (2013). Empirical results of academic librarians' attitudes toward knowledge management in Pakistan. Library Management, 34(8/9), 619-631.
Raja, W., Ahmad, Z., & Sinha, A. K. (2009). Knowledge management and academic libraries in IT era: problems and positions. Paper presented at the poster paper at International Conference on Academic Libraries, University of Delhi, 701-704.
Ranjan, J. (2011). Study of sharing knowledge resources in business schools. The Learning Organization, 18(2), 102-114.
Ranjan, J., & Khalil, S. (2007). Application of knowledge management in management education: a conceptual framework. Journal of Theoretical & Applied Information Technology, 3(3).
Rao, S. S. (2016). Perception and Implementation of Knowledge Management by University Librarian in India. DESIDOC Journal of Library & Information Technology, 36(6), 405-410.
Rowley, J. (2000). Is higher education ready for knowledge management? International journal of educational management, 14(7), 325-333.
Sagar, S., & Kim, S.-K. (2015). The Study for Adapting Knowledge Sharing Technologies into Indian Education Market. International Journal of Information and Education Technology, 5(7), 490.
Santosh, S., & Panda, S. (2016). Sharing of Knowledge among Faculty in a Mega Open University. Open Praxis, 8(3), 247-264.
Shahid, S. M. (2009). Knowledge economy in India and the growth of knowledge management: Role of library and information professionals. Paper presented at the Proceedings of the International Conference on Academic Libraries, 130-138.
Shahzadi, I., Hameed, R. M., & Kashif, A. R. (2015). Individual motivational factors of optimistic knowledge sharing behavior among University academia. The Business & Management Review, 6(1), 134-145.
Shaikh, A. A. I., & Aktharsha, D. U. S. (2016). Dynamics of Human Resources Management Practices and Knowledge Management Processes in Service Sector: An Empirical Study. The International Journal Of Business & Management, 4(6), 64-77.
Sheeja, N. (2012). Knowledge management and open access e-theses: Indian initiatives. Library Review, 61(6), 418-427.
Shreemali, J., & Rathore, S. (2011). Knowledge Management: An Implementation Framework for Higher Educational Institutions in India. Bajaj, Ankit 197 Bakry, Mohamed Abd El Latif 28 Bala, Shashi 414 Baporikar, Neeta 118, 367.
Siddike, A. K. M., & Munshi, M. N. (2012). Perceptions of information professionals about knowledge management in the information institutions of Bangladesh: An exploratory study, 1-10.
Siddike, M. A. K., & Islam, M. S. (2011). Exploring the competencies of information professionals for knowledge management in the information institutions of Bangladesh. The International Information & Library Review, 43(3), 130-136.
Smith, E. A. (2001). The role of tacit and explicit knowledge in the workplace. Journal of knowledge Management, 5(4), 311-321.
Toro, U., & Joshi, M. J. (2013). A review of literature on knowledge management using ICT in higher education. International Journal of Computer Technology and Applications, 4(1), 62.
Venkitachalam, K., & Busch, P. (2012). Tacit knowledge: review and possible research directions. Journal of Knowledge Management, 16(2), 357-372.
Yadagiri, S., & Gireesh Kumar, T. (2013). Knowledge Management: Changing Role of LIS in the Digital Environment 'Libraries in the Changing Dimensions of Digital Technology’Festschrift In Honor of Prof. D. Chandran (pp. 476-481): BR Publishing Corporation, Delhi.