Introduction of Interactive and Product Design in reshaping the Public Library’s services through ICT and public engagement: The case of Mytilene Public Library’s archives
Loading...
Date
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
Deep into the Information Age, traditional Public Libraries should evolve into modern Digital Libraries. A new approach is being proposed, in order to make local history accessible and draw the attention of the public by revitalizing the Library’s traditional facilities. This could happen by using interactive ICΤ (Information and Communication Technologies) and new scientific fields, while simultaneously introduce Library’s digital product in new, competitive markets.
Recognizing the importance of including the user experience into this process, Library’s strategy is to attract new groups, especially the potentials of younger people whose experience with new technologies is far more advanced. Achieving this, the organization creates and delivers digital content to its audience and improves their experience in the Library.
The present work poses a question on how new scientific fields can help expanding Mytilene Public Library’s reach through public engagement, by enabling access to this vague collection of archives and making it more appealing to the public. The fields of Interactive and Product Design set a promising perspective into succeeding these goals. Using integrated design principles and methodologies such as brand identity, user experience mapping, digitization, merchandise product design and QR coding, a viable strategic plan was determined.
Initially, a series of questionnaires was given to the public audience in order to ascertain the user’s experience, concerning the conceptual model of the library. Having collected a sufficient number of answers, a series of interactive merchandise products was designed, inspired by the Library’s most famous collections. The outcome is a collection of notebooks, mugs, t-shirts, bookmarks etc. which by using QR coding creates an innovative, interactive means of exploration through the Library’s collections that the visitor can wear, use, carry around and share through social media simultaneously. The idea of attaching QR coding in the designs helps promote the Library’s collection as the user can discover the cultural heritage and context behind the tangible object, through the Library’s digital database. The proposal received great acceptance from the local society and was characterized as an innovative alternative of the traditional memorabilia.
Description
Keywords
Citation
1. American Library Association (2014) Trends Report: Snapshots of a Turbulent World. Available at: https://districtdispatch.org/wp-content/uploads/2014/08/ALA _Trends_Report_Policy_Revolution_Aug19_2014.pdf (accessed 01 March 2019)
2. Janakiraman, A., Ormsby, R. and Subramanian, N. (2015). The Role of Information Communication Technology (ICT) in Library and Information Science (LIS) Careers, in India. In book: LIS Career at the Crossroads: Challenges and Opportunities, Publisher: DLIS, University of Calcutta, Editors: Dr. Parikshit Mondal and Dr. Susmita Chakraborty, pp. 243-256
3. Ansari, A. and Nazim, M. (2014). Quick response code and its use in Libraries: A recent trend, In book: Current Trends of Libraries in the ICT Era, Publisher: Research India Publication, Editors: V. Parashar and M.L. Vishvkarma, pp. 225-236 DOI: 10.13140/RG.2.1.1914.0723
4. Bhoi, N. (2017). Use of Information Communication Technology (ICT) and Library Operation: An Overview. In International Conference on Future of Libraries: From Promises to Practices, Indian Statistical Institute, Bangalore, 15th - 17th November 2017, pp. 445-456
5. Buriro, M. A, Rahoo, L. A., Nagar, M. A. K., Kalhoro, M., Abro, Q, Kalhoro, S., Halepota, A. A. (2018). Social media used for promoting the libraries and information resources and services at university libraries of Sindh Province, 2018 IEEE International Conference on Innovative Research and Development (ICIRD), Bangkok, pp. 1-4. DOI: 10.1109/ICIRD.2018.8376293
6. Chandratre, S .V. and Chandratre, M. S. (2015). Marketing of Library and Information Services. Journal of Commerce & Management Thought, 6 (1), pp. 162-175 DOI: 10.5958/0976-478x.2015.00011.7
7. Combes, B. A. (2009). Generation Y: Are they really digital natives or more like digital refugees? Synergy, 7(1), pp. 31-40
8. Foundation of Libraries in Mytilene and Nauplio city, Government Gazette (GG), 89, issue B', 17-04-1952
9. Fraser-Arnott, M. A. (2018). Evolving practices and professional identity: How the new ways we work can reshape us as professionals and a profession. IFLA Journal, pp. 1-13 DOI: 10.1177/0340035218810960
10. Godin, S. and H. MacLeod (2012). V is for Vulnerable: Life outside the comfort zone. AnABC for grownups, New York : Portfolio/Penguin
11. Gould, E. and Gomez, R. (2010). New challenges for libraries in the information age: a comparative study of ICT in public libraries in 25 countries. Information Development, 26(2), pp. 166–176. DOI: 10.1177/0266666910367739
12. Griffiths, J. and Brophy, P. (2005). Student Searching Behavior and the Web: Use of Academic Resources and Google. Library Trends 53 (4), pp. 539-554
13. Griffiths, J. and Brophy, P. (2002). Student Searching Behaviour in the JISC Information Environment, Ariadne, 33 http://www.ariadne.ac.uk/issue/33/edner (accessed 20 March 2019)
14. Gulatee, Y. and Combes, B. A. (2018). Are You Sure This Generation Are Digital Natives? Case Study: Thailand And Australia. 5th International Symposium on Emerging Trends and Technologies in Libraries and Information Services (ETTLIS), Greater Noida, India DOI: 10.1109/ETTLIS.2018.8485254
15. Islam, S. and Islam, N. (2006). Information and communication technology (ICT) in libraries: a new dimension in librarianship. Asian Journal of Information Technology, 5, pp. 809-817 http://medwelljournals.com/abstract/?doi=ajit.2006.809.817
16. Khan, J. (2016). Impact Of Information Communication Technology On Library And Its Services. International Journal of Research – GRANTHAALAYAH, 4, pp. 97-100 DOI 10.5281/zenodo.158975
17. Lyon, L. (2012). The Informatics Transform: Re-Engineering Libraries for the Data Decade. International Journal of Digital Curation, 7 (1), pp. 126-138 DOI: 10.2218/ijdc.v7i1.220
18. Mishra, A. S., Umre, S. K. and Gupta, P. K., (2017). QR code in library practice some examples, International Journal of Engineering Sciences and Research Technology, 6 (2), pp. 319-326 DOI: 10.5281/zenodo.290267
19. Parabhoi, L., Bhattacharjya, N. and Dhar, R. (2017). Use of QR in Library, In book: Application of modern tools & technology in library services, Publisher: Studera Press, Editors: Surendra Kumar Pal and Bal Ram, Chapter: 25, pp. 237-243
20. Polderman, M., Duijnhoven, H, School, F and Huysmans, F. (2014). Community Building for Public Libraries in the 21st Century: Examples from The Netherlands. ”IFLA Public Libraries Satellite Conference, Library of Birminham, UK. August 13. http://www.ifla.org/files/assets/public-libraries/publications/community_building_ for_public_libraries_in_the_21st_century_polderman_et_al.pdf (accessed 05 March 2019)
21. Pons, D., Valles, R., Abarca, M. and Rubio, F. (2011). QR codes in use: the experience at the UPV Library, Serials, 24, pp. S47–S56 DOI: 10.1629/24S47
22. Posner, B. (2014). The impact of global trends on ILDS. Interlending & Document Supply, 42 (4), pp. 147-152 DOI: 10.1108/ILDS-10-2014-0048
23. Regulation for the Operation of Libraries, Government Gazette (GG), 1173, issue B', 20-08-2003
24. Rowlands, I., Nicholas, D., Williams, P., Huntington, P., Fieldhouse, M., Gunter, B., Withey, R., Jamali, H. R., Dobrowolski, T. and Tenopir, C. (2008). The Google generation: The information behaviour of the researcher of the future. Aslib Proceedings: New Information Perspectives, 60 (4), pp. 290-310 DOI: 10.1108/00012530810887953
25. Scott, R. (2011). The Role of Public Libraries in Community Building. Public Library Quarterly, 30 (3), pp. 191-227 DOI: 10.1080/01616846.2011.599283
26. Sharma, A. K., Majumder, A. J. and Uraon, A. (2017). Branding and Marketing your Library and Services : case study of Rabindra Library. Proceedings First International Conference on Transforming Libraries, Publisher: Guwhati: MRB Publishers, Editors: Sanjay K Singh, Sangram Brahma, PK Deka, Ibohal Singh, pp.145-151
27. Sharma A. K. and Bhardwaj, S. (2009). Marketing and Promotion of Library Services. ICAL 2009-ADVOCACY AND MARKETING, pp. 461-466
28. Shukla, A. (2018). Delivering library services through modern ICT tools & techniques. In UGC Sponsored National Workshop on "Use of Modern Technology for Skill Development in Higher Education", pp. 18-25 Pre-print
DOI 10.13140/RG.2.2.23703.62887