Benchmarking of Public Libraries - Comparison that makes sense

Abstract

The Library Benchmarking project is a national initiative of the Czech Republic that supports the development of public libraries through data collection, analysis, and structured comparison. Launched by the National Library in 2006, the project has been open to all libraries regardless of size or location. Since 2012, libraries in Slovakia have also been participating, making it a unique cross-border collaboration in the library sector. Benchmarking allows libraries to compare their performance and service quality based on over 40 indicators grouped into three key areas: operating conditions, users and services, and funding and efficiency. The process helps identify strengths and weaknesses, supports evidence-based strategic planning, and fosters professional cooperation. Nearly 550 libraries are currently involved. Participation is free of charge, and access to the benchmarking database is limited to registered libraries. The tool provides libraries with meaningful insights that help improve service delivery, optimize budget use, and better communicate with their funders and stakeholders. By making smart use of statistical data, benchmarking contributes to long-term development, innovation, and sustainability in the public library sector.