Measuring Quality : Performance Measurement in Libraries 2nd revised edition
| dc.audience | Audience::Statistics and Evaluation Section | en_US |
| dc.contributor.author | IFLA Statistics and Evaluation Section | |
| dc.contributor.editor | Poll, Roswitha | |
| dc.contributor.editor | Boekhorst, Peter te | |
| dc.contributor.editor | Koopman, Sjoerd | |
| dc.date.accessioned | 2021-08-03T14:56:22Z | |
| dc.date.available | 2007 | |
| dc.date.available | 2021-08-03T14:56:22Z | |
| dc.date.issued | 2007 | |
| dc.description.abstract | The first edition of this handbook appeared in 1996 and dealt with academic libraries. It gained wide acceptance and was translated into five other languages. After ten years, this new edition widens the perspective to include public libraries and adds indicators for electronic services and cost-effectiveness. It offers a set of 40 such indicators and provides practical help by describing sampling and surveying procedures and by giving examples for each indicator. The Handbook is intended as a practical instrument for the evaluation of library services. Although it aims specifically at academic and public libraries, most indicators will also apply to all other types of libraries. (Open access since 14 August 2011) | en_US |
| dc.identifier.isbn | 9783598220333 | |
| dc.identifier.uri | https://repository.ifla.org/handle/20.500.14598/956 | |
| dc.language.iso | en | en_US |
| dc.publisher | K. G. Saur | en_US |
| dc.relation.ispartofseries | IFLA Publications Series;Vol. 127. | |
| dc.rights.holder | International Federation of Library Associations and Institutions (IFLA) | en_US |
| dc.subject | Subject::Statistics and evaluation | en_US |
| dc.subject | Subject::Performance measurement | en_US |
| dc.subject | Subject::Performance indicators | en_US |
| dc.subject | Subject::Academic and research libraries | en_US |
| dc.subject | Subject::Public libraries | en_US |
| dc.title | Measuring Quality : Performance Measurement in Libraries 2nd revised edition | en_US |
| dc.type | Flagship Publications | en_US |
| dc.type | Serials | en_US |
| dc.type | Standards | en_US |
| ifla.Unit | Units::Section::Statistics and Evaluation Section | en_US |
| ifla.oPubId | 1818 | en_US |