Designing and launching a Patient Information Service Department in a Children’s Hospital Library: A sase study

Abstract

In many countries, hospital libraries, in addition to providing information services to doctors and medical staff, also provide services to patients and their companions. This is more important in children's hospital libraries because the users are children and their families and they need to information more in the hospital environment, and sometimes this information services leads to greater cooperation between children and medical staff. This research was conducted with the aim of providing information services to children in the library of Bahrami Children's Hospital in Tehran and was a case study.

The following steps were taken to launch the information services department:

1. Designing an announcement to request donations of money and needed books and disseminating it in the hospital and social networks. disseminating this announcement caused many medical staffs to donate the books needed by this department to the library or participate in their purchase. Also, disseminating it on social networks attracted support from various organizations, and as a result of this step, 2000 versions of the book were collected. 2. Opening of this department with the presence of the hospital director and colleagues and dissemination of the news on the hospital and Tehran University of Medical Sciences websites. 3. Installation of posters to inform patients in different departments of the hospital. As a result of the second and third steps, book lending in this department gradually flourished and reached about...