A Post-implementation Review Analysis for an Autonomous RFID Inventory Project: A Qualitative Study

Abstract

The purpose of the study is to use the results of a post-implementation review analysis for an autonomous RFID inventory project in Wuhan University Library to examine three hypotheses: the RFID locating function can help end users to find books more quickly (Hypothesis 1); the RFID robot system improves inventory work efficiency (Hypothesis 2), and; the RFID robot system improves inventory accuracy (Hypothesis 3), and make recommendations to areas for improvement identified through the review. A qualitative research method is primarily employed for the study. Two surveys are designed for collecting data and gaining information and insights from a predefined group of respondents. A research interview is also conducted with the library dean and associate dean for technology for seeking feedback and insights from library administrators. Additionally, two experiments are designed for measuring inventory accuracy and scanning and locating accuracy. The results of the analysis and experiments positively supported the three hypotheses. Finally, the study proposed some recommendations to areas for improvement such as enhancing locating algorithm; ensuring network connected; migrating location calculation to a local server; providing more training to library staff and patrons, and; promoting the locating function to patrons.