Services design process at the ADA University Library

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dc.audienceAudience::Academic and Research Libraries Sectionen_US
dc.contributor.authorMammadova, Vafa
dc.coverage.spatialLocation::Azerbaijanen_US
dc.date.accessioned2022-11-26T15:43:22Z
dc.date.available2022-11-26
dc.date.available2022-11-26T15:43:22Z
dc.date.issued2022-11-26
dc.description.abstractServices design process, as well as, design thinking principles and methods are the most discussed trends in modern librarianship. It is important to take into consideration specifications and requirements of each library type when setting strategies for services design, mapping, planning and implementing it in a broad scale. ADA University Library renders library and information services to internal and external customers with its rich print and electronic resources, and as well as comfortable academic environment and cutting-edge technologies. The poster presentation describes with graphical, photographical, textual explanations the steps of launching efficient and user-centered library instructional service, preparation of which encompassed identifying community, identifying their needs, expectations, feelings; analyzing user experiences and based on the results, finding ways to integrate improvements into the library services; identifying the necessary resources, key processes and indicators to evaluate the objectives and partners with whom the Library collaborates.en_US
dc.identifier.urihttps://2021.ifla.org/
dc.identifier.urihttps://repository.ifla.org/handle/20.500.14598/2347
dc.language.isoenen_US
dc.publisherInternational Federation of Library Associations and Institutions (IFLA)en_US
dc.relation.ispartofseries86th IFLA World Library and Information Congress (WLIC) / 2021 (virtual);Poster Sessions
dc.rights.holderVafa Mammadovaen_US
dc.rights.licenseCC BY 4.0en_US
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/en_US
dc.subjectSubject::User centered designen_US
dc.titleServices design process at the ADA University Libraryen_US
dc.typeEvents Materialsen_US
dc.typePostersen_US
ifla.oPubId0en_US

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