From re-modelling to SCIMMA: a smart way of inspiring users to connect, and engage services of a Nigerian University Library

Loading...
Thumbnail Image

Date

2022-10-24

Journal Title

Journal ISSN

Volume Title

Publisher

International Federation of Library Associations and Institutions (IFLA)

Abstract

The poster showcases innovation in library services at the Federal University of Agriculture, Abeokuta, Nigeria. The University library has constantly been innovating its services to improve its users’ satisfaction and experience. In 2017, the library space was re-designed, thus creating more space for users to connect, explore and learn. The users are, therefore, inspired to ask for more sophisticated services. The reality of having these services became more obvious during the COVID-19 pandemic lockdown. The library applied for and won an ‘Institutional Research Based’(IBR) grant in 2021 sponsored by TETFUND to develop a ‘Microservice-Based Social Media Centric Instant Messaging Mobile Application’ (SCIMMA) to boost the library services delivery despite users’ location. SCIMMA is a mobile application designed for collaborative value-added library services without incurring extra Internet provision costs or bandwidth consumption.

Description

Keywords

Subject::Library users, Subject::User experience, Subject::User centered design

Citation