World Library and Information Congress (WLIC) Papers and Presentations
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Item Building a Sustainable Future for Resource Sharing in a Changing World: Findings on international resource sharing payment methods from global surveys(International Federation of Library Associations and Institutions (IFLA), 2025-07-03) Pang, Xuan; Paris, MarkLibraries around the world have relied on international resource sharing networks to support the institutional mission of teaching and learning, enrich their diverse user populations, and fulfill users’ needs. One of the major barriers for international resource sharing services is financial transactions. Issues on international resource sharing payment methods have repeatedly appeared in several studies over the past decade. Libraries across the globe are using different methods to pay and charge their international resource sharing borrowing and lending fees. This paper reviews the history and challenges of the international resource sharing payment systems and shares surveys’ results from the American Library Association Reference & User Services Association Sharing and Transforming Access to Resources Section International Interlibrary Loan Committee and the International Organization for Standardization (ISO) technical committee 46/subcommittee 4/Ad Hoc Group 1 (hereinafter referenced as ISO TC 46/SC 4/AHG 1) for Interlibrary Loan Financial Transactions. The paper further discusses findings from these global surveys and makes recommendations for future development. Keywords: Resource Sharing; Financial transactions; Interoperability standards; Workflows; International perspectivesItem Enhancing Inclusive Bibliographic Data: A Study of Disability Terminology in the Subject Headings of the National Library of Indonesia(International Federation of Library Associations and Institutions (IFLA), 2025-07-02) Mentari, NadyaThis study aims to examine the use and structure of disability-related subject headings in the National Library of Indonesia's controlled vocabulary system (Juliana) in relation to principles of inclusivity and bibliographic justice. The research adopts a qualitative content analysis approach to evaluate how disability terminology is applied in subject headings and metadata structures, referencing both the Juliana system and the Online Public Access Catalog (OPAC). The analysis focuses on four disability categories as defined by Indonesian Law No. 8 of 2016: physical, intellectual, mental, and sensory disabilities. Findings reveal that while the National Library has made progressive efforts to adopt inclusive terms such as Persons with Disabilities, Tunadaksa (physical disability), and Tunanetra (blind), several stigmatizing and outdated terms such as Cacat Jiwa (mental handicap) and Sakit Mental (mentally ill) are still present in the system. Furthermore, many subject headings lack comprehensive semantic structures, including broader terms, narrower terms, and related terms, limiting their descriptive and retrieval functions. These challenges underscore the need to situate cataloging reform within the broader framework of Universal Bibliographic Control (UBC), a principle developed by the International Federation of Library Associations and Institutions (IFLA) that promotes the global availability of bibliographic data through nationally coordinated efforts. In the context of Juliana, aligning subject headings with UBC not only facilitates international interoperability and standardization but also ensures that local terminologies evolve in ways that are culturally sensitive, socially inclusive, and ethically grounded. The study concludes that metadata systems in libraries are not neutral but serve as symbolic instruments that reflect and shape social values. Strengthening semantic relationships, replacing stigmatizing terms with rights-based alternatives, and involving the disability community in vocabulary development are key strategies toward building a more inclusive and equitable bibliographic infrastructure. Keywords: disability terminology, subject headings, Universal Bibliographic Control, inclusive metadata, National Library of IndonesiaItem Leveraging Publisher Metadata for Universal Bibliographic Control(International Federation of Library Associations and Institutions (IFLA), 2025-07-01) Niininen, SatuThis paper investigates the integration of publisher metadata into bibliographic control to enhance the coverage of online publications in Finland's national bibliography. As the volume and diversity of online publications expands, traditional cataloging methods face significant challenges in achieving representative coverage of the national output. In response to these challenges, the National Library of Finland has implemented an automatic workflow for converting ONIX metadata into finalised bibliographic records. The paper outlines the technical infrastructure and implementation process of the conversion workflow, while also discussing quality control measures to ensure the reliability of the national bibliography. Central to the discussion is the balance between the quality and quantity of metadata in relation to the Universal Bibliographic Control (UBC) core principle of metadata authoritativeness. The establishment of a strategic partnership between libraries, publishers, and vendors is instrumental in fostering a metadata ecosystem that prioritizes data integrity, thereby supporting national bibliographies in their role of providing reliable access to information. Ultimately, the necessity for continuous adaptation in bibliographic practices is highlighted as a method to effectively meet the demands of the evolving digital publishing landscape. Keywords: National Bibliographies, Universal Bibliographic Control, UBC, online publications, metadataItem Open Books Hong Kong: Multilingualism and Bibliodiversity(International Federation of Library Associations and Institutions (IFLA), 2025-07-01) Meunier, Benjamin; Lam, JennyOpen Books Hong Kong (OBHK) is an innovative pilot project aimed at transforming the dissemination of academic monographs in Chinese. This initiative provides free access to high-quality research books from three university presses. By making 36 titles available for free online, OBHK ensures that anyone with an internet connection can access these valuable resources. The project emphasizes multilingualism and bibliodiversity, showcasing monographs primarily in Chinese, which is under-represented in Open Access (OA) research books. This approach not only democratizes access to knowledge but also promotes the diversity of scholarly communication, ensuring that research from different linguistic backgrounds is accessible globally. Challenges and Sustainability OA publishing in Hong Kong and China faces several challenges, including the need for robust infrastructure, and the difficulty of developing a long-term sustainable plan. The lack of OA outlets for Chinese monographs does a disservice to outstanding researchers who publish in Chinese. OBHK addresses this gap by publishing all titles with a Creative Commons license, granting the right to share content with attribution to the author. Despite the modest scale of the initial pilot, the ambition is to establish a sustainable approach to exposing the research of Hong Kong universities. Since its launch in July 2024, OBHK has garnered over 430,000 views from 170,000 visitors. The initiative has expanded its collection to include 36 monographs showcasing the high-calibre research published by Hong Kong’s university presses. The most popular book, "People’s West Lake," was viewed over 27,000 times. Open Books Hong Kong exemplifies the potential of Open Access to democratize knowledge and foster global academic collaboration. By prioritizing multilingualism and bibliodiversity, OBHK serves as a model for other regions and contributes to the broader goals of the IFLA Open Science and Scholarship Advisory Committee.Item From the Kitchen to the Archive: Taking Cookbooks to Local History Researchers(International Federation of Library Associations and Institutions (IFLA), 2025-06-19) Brannock, JenniferThis presentation explores the often-overlooked historical and cultural significance of community cookbooks—those humble, spiral-bound compilations of recipes created by churches, schools, clubs, and grassroots women’s groups. Far more than mere culinary guides, these cookbooks serve as rich primary sources that document the lives, labor, values, and voices of women across generations. Librarians in Special Collections at the University of Southern Mississippi have prioritized collecting cookbooks from around the state. To increase use of these materials, the librarians have worked to incorporate cookbooks into library instruction to push students to look deeper at these resources. It’s a way to show the students that cookbooks can have value outside the recipes. Focusing on promoting research and use of the cookbooks, this talk will include an overview of the cookbook collection at the University of Southern Mississippi how the items can be used in research, and outreach efforts to the community and students at the university.Item Las bibliotecas como guardianas y difusoras de información del conflicto en Colombia diapositivas(2023-07-28) Márquez-Bustos, NataliaThe Colombian armed conflict, which has lasted over six decades, has left a deep impact on the country and over 8 million victims. As Colombia slowly moves towards a post-conflict era, documenting and preserving the truth about the events that occurred during the conflict is crucial for the country's reconciliation and future development. The Colombian government established the Truth Commission to investigate and document human rights violations committed during the conflict. However, the dissemination of this information to the public remains a significant challenge. This paper examines the role of libraries in preserving and disseminating information related to the conflict and, specially, the Truth Commission's report, which was published last year. The paper poses the question: how are libraries contributing to the dissemination of information related to the Colombian conflict, and what challenges do they face in doing so? To answer this question, the paper collects several strategies created by libraries and draws on interviews with librarians from institutions such as the Library of the Central Bank of Colombia and the National Center of Historical Memory. The paper argues that libraries play a critical role in disseminating information related to the Colombian conflict Furthermore, the paper identifies several challenges faced by libraries in the process and the solutions they have found to overcome them. These include: the importance of approaching the conflict from a human and ethical perspective, the use of technologies to reach remote communities, the need for interdisciplinary training for librarians, the importance of creating accessible narratives for the public, and collaborating with both public and private actors to enrich the work of libraries. The findings of this study have implications for other conflict zones around the world, as they shed light on libraries’ best practices and lessons learned in the pursuit of a lasting peace.Item Libraries as Preservers and Disseminators of Information Related to the Colombian Conflict and the Truth Commission Report(International Federation of Library Associations and Institutions (IFLA), 2023-07-28) Márquez-Bustos, NataliaThe Colombian armed conflict, which has lasted over six decades, has left a deep impact on the country and over 8 million victims. As Colombia slowly moves towards a post-conflict era, documenting and preserving the truth about the events that occurred during the conflict is crucial for the country's reconciliation and future development. The Colombian government established the Truth Commission to investigate and document human rights violations committed during the conflict. However, the dissemination of this information to the public remains a significant challenge. This paper examines the role of libraries in preserving and disseminating information related to the conflict and, specially, the Truth Commission's report, which was published last year. The paper poses the question: how are libraries contributing to the dissemination of information related to the Colombian conflict, and what challenges do they face in doing so? To answer this question, the paper collects several strategies created by libraries and draws on interviews with librarians from institutions such as the Library of the Central Bank of Colombia and the National Center of Historical Memory. The paper argues that libraries play a critical role in disseminating information related to the Colombian conflict Furthermore, the paper identifies several challenges faced by libraries in the process and the solutions they have found to overcome them. These include: the importance of approaching the conflict from a human and ethical perspective, the use of technologies to reach remote communities, the need for interdisciplinary training for librarians, the importance of creating accessible narratives for the public, and collaborating with both public and private actors to enrich the work of libraries. The findings of this study have implications for other conflict zones around the world, as they shed light on libraries’ best practices and lessons learned in the pursuit of a lasting peace.Item International Library Cooperation and Trusted News in Times of War. Ukraine Art Aid Center(International Federation of Library Associations and Institutions (IFLA), 2023-07) Bohn, Anna; Hamann, OlafThis study explores the collaborative efforts of libraries within the Ukraine Art Aid Center network, dedicated to preserving cultural heritage during times of war. Emphasizing the vital role of international library cooperation, we investigate the dissemination of trusted news in the Russo-Ukrainian war. The first section examines Russia's use of (dis-)information as a weapon in the ongoing war. The second section clarifies key terminology distinctions related to disinformation, misinformation, fake news and deep fakes. In the third section, we scrutinize the importance of accurate language and wording to avoid manipulation and disinformation. The fourth section explores strategies to counter disinformation, empowering individuals to make informed decisions. Section five highlights the support provided by international library networks in aiding libraries and societies under attack, focusing on the Ukraine Art Aid Center (Zentrum Kulturgutschutz Ukraine). The sixth section presents curated information services and reliable news sources from Ukraine and exiled Russian media. The seventh section underscores libraries' role as providers of access to reliable information on war crimes and human rights violations.Item Lies, damn lies, and fake news: toward a library science and digital curation-oriented methodology for web archiving national news and social media(International Federation of Library Associations and Institutions (IFLA), 2023-08-23) Smyth, Tom J.In recognition of their importance, the National Library and Archives Canada (LAC) has web archived Canadian news and social media since 2006. As part of our Web and Social Media Preservation Program collections development and methodological evolution, and to make advances in efficiency and in our ability to respond to and document unforeseen events of national historic or international significance, we started broadly web archiving front page news and social media from selected sources and in an automated manner in 2015. Since the web now constitutes an invaluable primary source for 21st century digital society and for the writing of future history, managed action is necessary to preserve it while it is available. The news media provides many perspectives and chronological descriptions of how any major event unfolded; social media provides the full spectrum of political, regional, economic, and cultural first-hand perspectives. This paper discusses the web archival strategies and methodologies developed at LAC that drive our news and social media evaluation and acquisition, with particular attention to the politics of “fake news”, COVID-19, and the invasion of Ukraine. It also describes the details of media collection in association with large-scale thematic web archival (research) and data collections – all of which is informed by the guiding principles of digital curation and preservation. Our deliberate targeting of 'fake news’ and 'extreme political viewpoints' will be explored, with arguments for its collection as source to support future inquiries and research in its own right. Ethical and legal considerations (or potential consequences!) libraries could face for labelling or excluding such content, and strategies for addressing this, are also provided.Item "Nada nukuthdam", Firekeepers Initiative: Decolonizing Academic Library Collections through Community-based Participatory Archive-building(International Federation of Library Associations and Institutions (IFLA), 2024-02-16) McAllister, Lorrie; Soto, AlexanderThis paper articulates the decolonial theories and principles that underlie the library and archives information praxis within an Indigenous-led academic center located within a major research university. The Firekeepers Initiative to develop community-based archives in collaboration with Tribal Nations in Arizona, utilizes participatory and relational methods, CARE principles, and the Protocols for Native American Archival Materials. This initiative employs Community-Driven Archives methods set forth by Godoy (2021) and seeks to decolonize higher education through Indigenous librarianship and reparative archival practice. Authors stress the importance of mindful place-making in academic libraries to elevate Indigenous voices within what are typically Western Colonial information spaces. Challenges include navigating organizational hierarchies within the academy to advocate and coordinate services and programs for Indigenous students, faculty, and their communities.Item Vocabulary Work in the Field of the Network Colonial Contexts - A workshop report(International Federation of Library Associations and Institutions (IFLA), 2023-12-10) Strickert, MoritzThe Germany-centred network Colonial Contexts brings together experts from different areas of the GLAM spectrum. It deals with questions of digital consolidation, processing and visibility, as well as possibilities of use of digital materials and data from colonial contexts. To ensure interconnectedness and accessibility, the use of controlled vocabulary is central. To address these issues, a separate working group has been established. The Working Group Thesauri aims to gain an overview regarding existing thesauri/vocabularies, tries to network them and discuss ethical questions when it comes to questions of naming especially regarding cultural groups. Keywords: Authority Files, Colonialism, Controlled Vocabularies, Decolonization, Library EthicsItem Combining different data monitors for more intentional policymaking: the case of Open Access at Utrecht University(International Federation of Library Associations and Institutions (IFLA), 2023-09-07) de Boer, Jan; Constantin, Maria; de Vries, HannaOver the past two decades, scholarly publishing has made a large shift towards Open Access, where research publications are made freely available to all rather than put behind paywalls to be bought back by university libraries. Large funding bodies such as NWO and ERC now require all output of funded research projects to be OA, and many universities in the Netherlands and Europe have formulated similarly ambitious goals. For researchers, this has led to new and additional considerations when it comes to deciding where to submit their research: traditional impact-based measures of journal quality now have to be weighed against the availability (and affordability) of OA options. For libraries and faculties, it means navigating the many ways of financing OA, which differ between journals and publishers. This requires balancing questions of academic values such as scientific quality and equity with an understandable desire for maximal financial efficiency. Of course, researcher choices and library (financial) policies feed into each other. One factor complicating this feedback loop is that neither side is completely transparent to the other. On the one hand, many OA-related costs are invisible to the researcher (for instance, the money spent by library consortia on discount deals with publishers). On the other, publication data such as obtained from a CRIS does not include any details on how these publications were financed, making it hard to see to which extent financial considerations influenced the researchers' choice of publication venue. As a result of these factors and more, it is difficult for libraries and the research communities they support to gain insight into the true cost of Open Access, and, accordingly, the extent to which 100% OA is attainable at a particular institution. In this presentation, we show how a more complete and insightful picture of Open Access publishing practices and costs may be obtained by combining data from different sources, particularly financial monitoring, CRIS publication data, and library consortia discount data. Based on two recent case studies, we show how the new insights gained in this way are being used to underpin and finetune Open Access policies at Utrecht University. The presentation will be particularly relevant to staff of research libraries with an interest in academic publishing. However, we are aiming to keep it mostly jargon-free and accessible to anyone who would like to be inspired to use their existing data monitors in more creative ways. Case study 1: 'APCs in the wild' - Each year the library identifies invoices regarding publication costs in the university invoice management system (SAP) and records the corresponding publication data. Combined with other data this enables us to connect the university output to money streams in different ways. This project has led to more insight in the 'unofficial' ways researchers fund their OA articles and the largely unmonitored money streams this involves. There is potentially a lot to gain in terms of financial efficiency by centralizing these costs. Case study 2: OA analysis at the Faculty of Science - By combining publication data from CRIS with OA status from Unpaywall it was possible to map the OA status at the UU Faculty of Science. A dive into this publication data, with SCOPUS data, allowed us to differentiate between corresponding authors affiliated with UU and not. This approach showed that UU corresponding authors are publishing 23 % more Hybrid-Gold Open Access than non-UU authors. These findings combined with data on payment ('APCs in the wild') suggest that OA is the preferred route when financial support is available. A presentation at the "Demystifying Statistics and Evaluation in Libraries" Satellite Meeting, organised by the Statistics and Evaluation Section and held at the University of Utrecht in Utrecht, The Netherlands from 17–18 August 2023.Item Evaluating the Accessibility of Electronic Resources & Other Digital Content(International Federation of Library Associations and Institutions (IFLA), 2023-09-07) Spina, CarliWith an estimated 16% of the population having a disability, it is vital for all types of libraries that accessibility and disability inclusion are at the forefront of their work. One important step libraries can take towards this goal is evaluating electronic resources, websites, and other digital content for accessibility, particularly when paying for that content. Not only is this essential so that all community members can access the library, thereby maximizing the library’s impact and value to the community, but it is also crucial in ensuring that these licensed or purchased platforms are widely used. This session will give attendees the tools necessary to start evaluating electronic resources and other digital content to best allocate resources and to accelerate use of these materials. This workshop will start with an introduction to the topic with the facts and statistics needed to make the case for integrating accessibility evaluation into the assessment and evaluation work done at your institution. After learning about the accessibility standards that apply to digital content, participants will learn how to interpret one of the standard tools used to track the accessibility of electronic products, the Voluntary Product Accessibility Template (VPAT). VPATs are used by many vendors of electronic resources to share information about the accessibility of their products and to track changes to both the platform and the related accessibility. Understanding these VPATs is the first step in creating an accessibility evaluation workflow that fits each library’s needs. Next, participants will learn how to evaluate the accessibility of digital content and the accuracy of the VPATs. Using freely available automated testing tools and questionnaires developed by librarians for librarians, we will learn how to verify claims of accessibility and ensure that content is inclusive and usable for all members of the community. The workshop will also cover how to combine these components to complete a comprehensive evaluation of the digital content purchased and licensed by the library and offer examples of how libraries have used this information to increase the value they offer to their patrons. The goal of this session is to leave participants with the tools necessary to critically evaluate their digital collections and increase the impact of their subscriptions. A presentation at the "Demystifying Statistics and Evaluation in Libraries" Satellite Meeting, organised by the Statistics and Evaluation Section and held at the University of Utrecht in Utrecht, The Netherlands from 17–18 August 2023.Item The Power of a Program Logic Model(International Federation of Library Associations and Institutions (IFLA), 2023-09-07) Hinchliffe, LisaThis session will present the program logic model as a method for planning, implementing, monitoring, and evaluating library services and then discuss how such a program logic model supports evidence-based decision-making, value reporting, and advocacy for resources. The session will draw on the presenter’s experience with using and also training others to use logic models, using the W.K. Kellogg Foundation Logic Model as an exemplar. Three cases will be presented to evidence the power of a program logic model in different situations: designing a new research professional development support program for faculty librarians and documenting activities and outcomes, developing an implementation plan for a library’s strategic plan and a monitoring strategy and milestones, and documenting an existing library service to reveal the assumed theory of impact and evaluating success relative to existing resources and activities. The presentation will conclude with discussion of challenges faced in using program logic models for planning and evaluation and approaches to overcoming barriers to successful implementation. A presentation at the "Demystifying Statistics and Evaluation in Libraries" Satellite Meeting, organised by the Statistics and Evaluation Section and held at the University of Utrecht in Utrecht, The Netherlands from 17–18 August 2023.Item Collecting & Using Quantitative and Qualitative Data to Align Resources for Instruction & Research Support(International Federation of Library Associations and Institutions (IFLA), 2023-09-07) Brown, ChristineAcademic librarians spend considerable time and effort planning and delivering instruction/presentations and providing research consultations on their campuses. In Canada, the number of presentations to groups reported in the Canadian Association of Research Libraries (CARL) Statistics (2018-2019)1 ranges from 197 sessions to 2,326 sessions delivered to 8,984 to 68,644 participants, respectively. The provision of research consultations is a standard service provided by academic librarians but not currently reported to CARL. In the fiscal year 2021-2022, librarians at my Library (University of Alberta) delivered 1,428 research consultations (mostly one-to-one interactions) to undergraduates, graduate students, and faculty members. This work is significant in meeting curricular and research needs across campus. However, in times of financial crisis, there are many demands on library staffing resources to meet well-identified long-standing services and potential new initiatives. Effective collection, gathering, and use of statistics and other evaluative tools can help managers make effective decisions and advocate for additional resources. Data describing impact can also highlight your impact on key stakeholders who can be potential advocates to support requests for resource investment. In the session, I will highlight several tools libraries can use to describe, highlight, evaluate, and advocate for resource allocation to support teaching and research consultations. I contextualize the presentation by centering it around an exercise undertaken in the Faculty Engagement Unit for the Social Sciences & Humanities at the University of Alberta and projects underway to re-design basic information literacy instruction and evaluate the research consultation from the librarian and user perspectives. A presentation at the "Demystifying Statistics and Evaluation in Libraries" Satellite Meeting, organised by the Statistics and Evaluation Section and held at the University of Utrecht in Utrecht, The Netherlands from 17–18 August 2023.Item A gentle introduction to using NVivo to analyse qualitative survey data(International Federation of Library Associations and Institutions (IFLA), 2023-09-07) Pival, PaulWhile there are a myriad of tools that can be used to analyse quantitative data, computer-aided qualitative data analysis software (CAQDAS) seems less common in the library world. In this presentation, Paul will provide an overview of how one such software package, NVivo, can be used to help analyse the results of qualitative data gathered as part of an online survey. We’ll discuss the challenges of working with and making sense of a large amount of text. We’ll then take a look at how NVivo “understands” qualitative data gathered during an online survey, and how you can quickly code written responses into categories and themes that can be used to help you understand what your patrons are trying to tell you. This will be a show-and-tell presentation, but by the end, participants will have an understanding of how NVivo can be used to make sense of a large number of qualitative survey responses. Participants will understand what is meant to code data, organize those codes into themes, and how to slice and dice this information by the demographic, or classifying, data that is also collected by an online survey tool. This presentation should be of interest to all types of libraries. A presentation at the "Demystifying Statistics and Evaluation in Libraries" Satellite Meeting, organised by the Statistics and Evaluation Section and held at the University of Utrecht in Utrecht, The Netherlands from 17–18 August 2023.Item Data-Driven Decisions to Establish and Manage a Temporary Library(International Federation of Library Associations and Institutions (IFLA), 2023-09-07) Ojasaar, HelaThe goal of the presentation is to give an overview of the practice of the National Library of Estonia in collecting, evaluating and using statistics and qualitative measures for setting up the library (services) in a new place for the period of extensive renovation. The National Library of Estonia (NLE) is a legal person in public law who operates pursuant to the National Library of Estonia Act. The mission of the National Library of Estonia is to preserve our cultural heritage and to be a bridge between people and knowledge. A presentation at the "Demystifying Statistics and Evaluation in Libraries" Satellite Meeting, organised by the Statistics and Evaluation Section and held at the University of Utrecht in Utrecht, The Netherlands from 17–18 August 2023.Item Sampling Techniques in Survey Construction and Data Analysis: Strengthening Validity and Generalizability in Statistical Procedures(International Federation of Library Associations and Institutions (IFLA), 2023-09-07) Gilstrap, DonaldLibrarians around the world are proudly user-focused in making decisions about collections, services, and programs for the patrons that visit our physical libraries and our web-based collections. Assessment activities are a critical aspect of the work we perform, and most of us have some experience with managing surveys and interpreting findings. Conducting surveys is one of the most common ways we collect data on patron needs, through directly mailed letters and through links we provide to surveys on our web sites and in emails to groups. But do we always know whether our approaches are strong enough to make effective decisions based on the results of our surveys? The goals of this presentation are to provide guidance on best practices for different types of sampling--ranging from convenience sampling to random sampling to stratified sampling--in order to strengthen the validity of findings and create a path for generalizability to the populations we serve. Issues that arise from different types of sampling techniques, such as confirmation bias and maturation effects, will be discussed with suggestions on how to limit their influence on respondents. In order to estimate the strength of the sample, statistical techniques such as Confidence Levels (CL) and Confidence Intervals (CI) will also be discussed with hands on examples of how to compute them. As a way to increase the reliability of the surveys we produce, models such as Inter-rater Reliability (IR) and Intraclass Correlation Coefficient (ICC) Analysis will also be introduced. Although most of our surveys focus on descriptive statistics, in cases of inferential statistics, Effect Size will also be presented as a way to interpret the strength of particular variables about which we are asking our patrons to respond. Although these terms might seem foreign to some of the participants in this session, the underlying theme of this presentation will to be to demystify these techniques. I will introduce them in ways that make sense to people who do not have a background in statistical procedures, and a major goal will be for people to walk away from this presentation feeling confident about the new knowledge they may have learned that will help them in their daily work lives. A presentation at the "Demystifying Statistics and Evaluation in Libraries" Satellite Meeting, organised by the Statistics and Evaluation Section and held at the University of Utrecht in Utrecht, The Netherlands from 17–18 August 2023.Item Evaluating Your Collection’s Suitability: Conspectus and Checklist Methodologies in Practice(2023-09-07) Wang, HanrongIn this presentation, the essential components and procedures involved in implementing the Conspectus and Checklist methodologies for processing the library’s collection will be explored. The presenter will delve into crucial topics such as the responsible parties for conducting the assessment, the frequency of assessments, and the data collected for quantitative and qualitative analysis. Attendees will also learn about the available tools for conducting the assessment and how the collected data is evaluated for suitability. Furthermore, the presentation will examine the positive impacts of the assessment, emphasizing how it supports students' academic success, promotes prudent library budgeting, and assists academic departments in achieving accreditation. A presentation at the "Demystifying Statistics and Evaluation in Libraries" Satellite Meeting, organised by the Statistics and Evaluation Section and held at the University of Utrecht in Utrecht, The Netherlands from 17–18 August 2023.Item Using ChatGPT to Evaluate and Improve Library Websites(International Federation of Library Associations and Institutions (IFLA), 2023-09-07) Wu, JingjingA library website serves as the gateway to a library's resources and services. To provide a satisfactory experience for users, it is crucial that the website is user-friendly, accessible, and efficient. AI tools like ChatGPT can be effective in evaluating and improving library websites. According to Jakob Nielsen, users tend to ignore web content that is complex or difficult to understand. Therefore, readability is an essential indicator to measure the complexity of the website's text. ChatGPT can analyze the website's text to determine its readability score and provide suggestions for improving the clarity and conciseness of the text. Another crucial factor to consider is mobile-friendliness. With an increasing number of people accessing the internet through their mobile devices, library websites must be optimized for mobile users. ChatGPT can evaluate a website's mobile-friendliness and suggest improvements such as adjusting font sizes, optimizing images, and improving the site's overall responsiveness. Accessibility is also a critical aspect of a library website. Libraries strive to provide equal access to their resources for all users, regardless of their physical or cognitive abilities. ChatGPT can review a website's code to identify any accessibility issues and suggest improvements. This includes ensuring proper use of alt text for images, labeling of form fields, appropriate use of headings, and code for keyboard element accessibility. Finally, ChatGPT can evaluate a website's performance and suggest ways to improve it. Slow loading times and inefficient code can negatively impact the user experience. ChatGPT can identify areas of the website that are causing performance issues and provide recommendations to improve it, such as optimizing images, minifying code, and reducing the number of HTTP requests. In conclusion, ChatGPT can be a valuable tool for libraries looking to evaluate and improve their website. By analyzing content readability, mobile-friendliness, accessibility, and performance, libraries can make adjustments to provide a better user experience. A user-friendly, accessible, and efficient library website can be an essential tool for many people in their quest for knowledge. A presentation at the "Demystifying Statistics and Evaluation in Libraries" Satellite Meeting, organised by the Statistics and Evaluation Section and held at the University of Utrecht in Utrecht, The Netherlands from 17–18 August 2023.